Colombo Holidays

The place is nice and worth the money, though little far from subway (15 minutes walk). Hotel owner is rude, disrespects its guests and their rights. He charged credit card for the first night without asking me first. It's explicitly written on booking.com that i pay when i stay, i preferred to pay in cash but was given no option of doing so. As a reaction to my positive review with grade 8.8 the owner wrote: "Dear Guest, we will ask to make a subway in your room directly (six minutes does not many and the map shows the distance), several times i and Booking we tried to contact you, then, in accordance with the contract, the money has been taken of the first day and we could do it seven days before. I remind you that you have arrived at 7 hours late."
Totally not welcoming, disrespectful, disgusting reaction which makes u think twice before going there... Check-in is from 12:30 till 18:00, i came at 19:00, notifying that i'm coming from Florence and he still wrote lies that i arrived 7 hours late.